Below are some of the most common questions we answer. If none of these answer your questions please don’t hesitate to call us on 06 757 5210
Ring our funeral directors first, they will advise you exactly what to do next.
This occurs when there has been a sudden, unexpected or accidental death or there has been no recent contact with a doctor.
No, in fact people often chose for the person to stay at home until family members arrive to say their goodbyes.
By choosing a NZIFH member, you can be assured of high quality service during a difficult time.
In order to register the death we will need to know the deceased full name, address, occupation, place of birth, details of current and any previous marriages, ages of living children, and details about the parents.
Yes. During a cremation the casket is cremated too.
No, this is purely a matter of personal preference.
Yes, we have casket showrooms for personal selection.
There are a number of options available to you, our funeral directors can advise and make bookings for you.
The choice of whether children should attend the funeral may depend on the age of the child and the relationship with the person.
Your Funeral Director can advise on options and ideas based on his/her experience and knowledge of the practicalities involved.
When the wishes of the person are known they are usually followed. If there is a will, the executor and/or the family will generally make that decision.
Yes, we ensure the funeral can be held whenever you want.
Certainly can. Whatever suits you, suits us. Using a vehicle that is meaningful to your loved one is a wonderful way to personalise a service.
Yes, however we recommend that you allow us to arrange a professional funeral celebrant to guide the family member prior to the service.
Anyone you would like – friends, family. We suggest either 4 or 6 pallbearers.
We aim to be as transparent as we can. You will receive an estimate following the initial arrangement. If you have any issues with the costs in your estimate please talk to your funeral director as soon as possible so we can address your concerns.
The funeral cost can vary considerably depending on personal preferences and choices.
WINZ may contribute towards the costs of the funeral however, that depends on what money or assets the person had. Also ACC may help if the death was due to an accident. Visit Work & Income or ACC for more info.
A pre-arranged funeral is where funeral and service details are decided now, in discussion with a funeral director, and used at a later date.
A funeral trust account (previously known as pre-paid funeral) is a financial arrangement whereby funds are held on behalf of a client until their death. The funds are then used to pay for some or all of the funeral costs.
This depends on what type of funeral you want. Assembling your thoughts is made easier by talking with a Funeral Director. They will help you with decisions on all of the components of the funeral.
Any surplus funds are returned to the estate when the value exceeds the funeral expenses.
There are different preparation options available now – your funeral director can discuss these with you.
This is a personal decision although it can help with the grieving process.
This means that the coffin is open so friends and family can see the body of the person.
Our funeral directors will collect the ashes for you, and will advise you of the choices available to you.
The certificate is usually available 7-10 days after the funeral. We will contact you when it is ready.