COMMON QUESTIONS WE CAN ANSWER...

Ring our funeral directors first, he/she will advise you exactly what to do next.
This occurs when there has been a sudden, unexpected or accidental death or there has been no recent contact with a doctor.
No, this is purely a matter of personal preference.
Yes, we have casket showrooms for personal selection.
You can request a costing estimate at any time during the funeral arrangements.
Our funeral directors will collect the ashes for you, and will advise you of the choices available to you.
The certificate is usually available 7-10 days after the funeral.
There are a number of options available to you, our funeral directors can advise and make bookings for you.
The funeral cost can vary considerably depending on personal preferences and choices.
No, in fact people are choosing for the person to stay at home until family members arrive to say their goodbyes.
By choosing a NZIFH member, you can be assured of high quality service during a difficult time.
In order to register the death your Funeral Director will need to know full name and address, occupation, place of birth, details of current and any previous marriages, ages of living children, and details about the parents.
Your Funeral Director can advise on options and ideas based on his/her experience and knowledge of the practicalities involved.
The choice of whether children should attend the funeral may depend on the age of the child and the relationship with the person.
When the wishes of the person are known they are usually followed. If there is a will, the executor and/or the family will generally make that decision.
There are different preparation options available now – your funeral director can discuss these with you.
This is a personal decision although it can help with the grieving process.
This means that the coffin is open so friends and family can see the body of the person.
Yes. During a cremation the casket is cremated too.
Yes, we ensure the funeral can be held whenever you want.
Certainly can. Whatever suits you, suits us.
Yes, however we recommend that you allow us to arrange a professional funeral celebrant to guide the family member prior to the service.
Anyone you would like – friends, family. We suggest either 4 or 6 pallbearers.
A prearranged funeral is where funeral and service details are decided now, in discussion with a funeral director, and used at a later date.
A prepaid funeral is a financial arrangement whereby funds are held on behalf of a client until their death. The funds are then used to pay for some or all of the funeral costs.
This depends on what type of funeral you want. Assembling your thoughts is made easier by talking with a Funeral Director. They will help you with decisions on all of the components of the funeral.
Any surplus funds are returned to the estate when the value exceeds the funeral expenses.
WINZ may contribute towards the costs of the funeral however, that depends on what money or assets the person had. Also ACC may help if the death was due to an accident. Visit Work & Income or ACC for more info.

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